Privacy Policy Commitment

Your data security and privacy rights are central to how we operate

Introduction to Your Data Rights

We value your trust and are committed to safeguarding the privacy of your information. This policy outlines how we collect, use, and protect your data in compliance with Australian law.

Our team follows the highest industry standards. Read further for details on data handling, the basis for its collection, your rights, and the steps we take for your protection.

Data Collection Overview

We collect only necessary information to provide our analytical reviews and consultations, such as contact details and relevant preferences.

Direct Information You Provide

  • • Name and contact details included in your correspondence.
  • • Comments or messages submitted via our forms or email.
  • • Specific preferences or objective details for consultations.
  • • Feedback or survey responses you voluntarily provide.
  • • Other information required for regulatory compliance.

Data We Capture Automatically

  • • Device or browser information that helps secure your interaction.
  • • Pages accessed and the sequence of your navigation.
  • • IP address and timestamps for auditing and security.
  • • Session cookies supporting smooth site function.
  • • Basic analytics aiding continuous improvement.

How We Use Your Data

Data is used to tailor consultations, improve service, communicate clearly, comply with regulations, and for basic analytics.

  • • Scheduling and delivering your requested consultations.
  • • Following up and responding to queries.
  • • Assessing and refining service based on feedback.
  • • Implementing compliance, legal obligations, or audits.
  • • Analyzing general use patterns to enhance the website.
  • • Preventing unauthorized use or fraud.
  • • Maintaining high standards for confidentiality.

Our Pledge: Your personal information is treated confidentially, never sold, and only shared with your consent or as required by law.

Data Sharing Practices

We do not distribute your data for marketing. Sharing occurs only as needed with trusted providers who support our operations under strict agreement.

Trusted Service Providers

Our partners handle data solely for essential tasks like IT support, and always follow confidentiality rules.

Legal and Regulatory Requirements

Your data may be disclosed to comply with lawful requests from authorities or relevant regulatory bodies.

Aggregated and Anonymous Information

Statistics may be used for trend analysis, never containing personally identifiable data.

Your Data Rights

Australian privacy law gives you robust rights. You can access, correct, or request deletion of your personal data. Contact us any time to make a privacy-related request.

  • • Request access to your information.
  • • Correct incomplete or inaccurate details.
  • • Request deletion where legally allowable.
  • • Obtain a transcript for transfer.
  • • Object to certain uses of your data.
  • • Restrict processing under certain conditions.

Contact our privacy officer to exercise these rights or with any concerns.

Data Security Protocols

We secure your information via encryption, technical safeguards, and ongoing staff training.

Technical Safeguards

  • • Data encryption in transit and storage.
  • • Firewall and intrusion detection are always active.
  • • Site access restricted by secure authentication.
  • • Malware and virus scanning protocols in use.

Organisational Safeguards

  • • Staff privacy and compliance training.
  • • Internal access limited to need-to-know staff.
  • • Regular review and update of security measures.
  • • Data minimisation policy enforced.

How Long We Keep Your Data

Your records are retained only as long as necessary for consultations, support, or compliance. Unneeded data is deleted securely.

  • • Basic details stored for account servicing.
  • • Consultation information logged for accuracy.
  • • Correspondence retained until resolved.
  • • Regulatorily mandated financial records held securely.
  • • No marketing data is shared or resold.

You may request deletion at any time, as allowed by law.

International Data Transfers

In rare cases when data is transferred outside Australia, protections are applied and partners are carefully vetted.

  • • Data transfer only to nations with adequate protections.
  • • Standard contractual clauses in place.
  • • Regular oversight of cross-border processes.
  • • Your consent sought where required.

Cookies And Tracking

We use minimal necessary cookies for site function and basic analytics. Tracking is never used for third-party marketing.

Cookie Types Used

  • • Enable core functionality and input processing.
  • • Monitor website service quality and speed.
  • • Record preferences for smooth navigation.
  • • Enhance user experience but do not track.

Change cookie preferences at any time in your browser.

Updates To This Policy

We notify you of material changes to this privacy policy and note effective dates on this page.

  • • Update posted to our website.
  • • Email notice for significant policy changes.
  • • Footer notification during visits.
  • • Archived versions available for review.

For transparency, we keep an updated change history.

Contact For Privacy Matters

Questions or requests related to your data? Contact our privacy officer directly for assistance.

Eluvariqora

113 Exhibition St, Melbourne, VIC 3000 Australia

Phone: +61.8.0199.7381

Email: content@eluvariqora.com

Last updated January 9, 2026

Policy effective from January 9, 2026